This would be a really good read if anything like it exists somewhere. Do you have notes, more to say, a direct link to relevant work, anything?
Re:A decade later, a decade lost
by adamcblodgett on Tuesday February 18, 2025 @05:47PM
(#43096109)
My notes are long gone, but it looks like Eric took some here: https://meyerweb.com/eric/thoughts/2016/01/25/designing-for-...
And it appears that this is the talk itself: https://www.youtube.com/watch?v=qyZq6v3vZqo
Re:A decade later, a decade lost
by canucker2016 on Wednesday February 19, 2025 @06:58AM
(#43101122)
It's amazing how dated the talk seems even though it's only 10 years old.
The talk references an insurance website that requires a Java applet for uploading a file. Last time I neede
It also praises Hipmunk for its ease of use. SAP bought hipmunk and shutdown the website in 2020. see https://www.concur.com/en-us/concur-hipmunk-faq
update: reddit had a couple of suggestions for alternatives - https://www.reddit.com/r/Flights/comments/13uqmba/website_wi...
Not sure if there's a comparable or better flight-booking site these days.
The CHOP (Children's Hospital of Philadelphia) website looks more modern/cleaned up.
The Design For Real Life book is available to read for free on the web - see https://dfrlbook.com/
I was familiar with Eric's work at the time, but the vulnerability he showed in using his own tragedy as an example of why websites should be, essentially, accessible for people in various states of trauma and crisis was incredibly moving and made the case for accessible design in a personal, powerful way.