Re:Google Fiber Plans & Pricing
by ktizo on Thursday July 26, 2012 @01:30PM
(#4297362)
I don't mind having no call centers to call as long as the service works better and the network is smart. Currently, you are having to use a phone to verbally tell the telco where the problems are on the network they run, which is insane.
[ Parent
| on HN ]
You will be on a phone one way or another when the internet is down.
Yes, but I would rather not spend all of that listening to fur-elise for the umpteenth time while getting lost in the arcane submenus of a corporate telephone system, all the while being told how valued I am as a customer by a repeating disembodied voice.