I'd assume it's people who haven't done any research yet -- they said they want an EV, and then they got asked "do you like the idea of buying an EV from Brand X?". It's a pure gut feeling about the brand.

This shows how (un)informed the respondents were. The surveys seem to be specifically about EVs, not hybrids, given the reference to charging networks.

Have you heard of plug-in hybrids (PHEVs)?

Of course. Does the article mention them? My point stands, considering that Toyota doesn't sell many of those either. I recall during COVID RAV 4 Primes were going for like $100k because they were in such short supply.

I have found that most people who know about Toyota's vehicles are not aware of their PHEVs, so doubt that most people in this survey were thinking of them.

Because hybrids are the best EV’s and Toyota makes the best hubrids.

Certainly depends what you believe defines "best".

Hybrids have all the complexity of a ICE with most of the complexity of an EV. Particularly PHEVs.

Hybrids, assuming they are reliable, exist to save on gas mileage and for that reason have value. PHEVs are overpriced hybrids IMO.

As someone who drives an, admittedly top of the line, EV daily. I feel like PHEVs don't fit anywhere in the market. Hybrids will exist as long as consumer sentiment is EVs have range problems. Those consumers, I believe, are uninformed of the actual range of EVs and uninformed about how EV charging works (or should work).