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A comment on Everyone knows your location: tracking myself down through in-app ads. Parent comment

Re:Everyone knows your location: tracking myself down throug... by bruce511 on Monday February 03, 2025 @01:30AM (#42915544)
My only connection to Amazon support has been for AWS.

Perhaps though this should be an example of good customer service where talking to a human is easy, and not lumped in with the likes of Google where its impossible.

Perhaps your experience with the online shop is different, but frankly they're in my "good" column, not my "bad" column.

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Re:Everyone knows your location: tracking myself down throug... by cauefcr on Monday February 03, 2025 @03:36AM (#42916165)
AWS was, indeed, very easy to reach when i did an oopsie and spent over my desired limit.
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Re:Everyone knows your location: tracking myself down throug... by tclancy on Monday February 03, 2025 @12:50PM (#42920822)
This is not like for like: AWS assigns reps because the dollar amounts are significant compared to your monthly cell phone bill or a purchase at Amazon. It's not surprising that buying a car gets you better customer service than renting one.
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