Re:Nobody Cares
by wat10000 on Wednesday January 15, 2025 @07:58PM
(#42719580)
Companies don’t care about you, they care about your wallet, extraction of money from. The most pleasant companies to deal with are the ones who have found a niche where customer satisfaction helps with the goal of wallet, extraction from. But at best it’s a means to an end, and McDonald’s is definitely not one of those companies.
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Re:Nobody Cares
by listenallyall on Thursday January 16, 2025 @03:40AM
(#42722924)
The article was about not caring at all, as in total apathy. Not "we're going to work really hard to purposely create anti-patterns."
I understand that, but it included this particular example which doesn’t fit. I guarantee the people at McDonald’s in charge of the kiosk design care a great deal about wallet.
Re:Nobody Cares
by listenallyall on Thursday January 16, 2025 @12:11PM
(#42727987)
...which is why I started out by calling it a poor example!