Re:Sonos CEO Patrick Spence steps down after app update debacle
by chiefalchemist on Monday January 13, 2025 @08:54PM
(#42692501)
> so the "goal" in some ways to was to make the software so good that you'd never hear from them.
Yes. There are people who talk about product experiences that delight or whatever. Nah, the ultimate experience is one that's so flawless, so frictionless that it's completely forgettable. The user doesn't want to remember anything. They have a problem a/o need, the goal is to make it disappear w/out a trace.
Yes. There are people who talk about product experiences that delight or whatever. Nah, the ultimate experience is one that's so flawless, so frictionless that it's completely forgettable. The user doesn't want to remember anything. They have a problem a/o need, the goal is to make it disappear w/out a trace.