> That's usually the gist of why people complain about freedom of speech nowadays
At least in lower-stakes online forums, what really grinds my gears is a lack of transparency, where a site or service doesn't explain the moderation or even hides that any action was taken at all.
Everyone wants to be liked, and search for the venues where they can express their views where they would be a part of majority. Basically the reason why people skew towards echo-chambers, in real and digital life.