Another part was that was yet another service which we technically didn't offer, which he sold. He was always very upfront about the fact that he knew that a lot of the stuff he sold was not actually something we offered or necessarily knew how to do. That pissed of a lot of people, but in hindsight, five years later: He sold the right things and we should embraced those sales/potential sale, because the local market has moved in the direction he was going.
This may not be the situation but I’m willing to bet he created an insane amount of chaos for everyone else by doing this. Existing projects constantly getting delayed or cancelled because he sold something that wasn’t planned for.
At my last job, we had a department who delegated all of their quarterly goals to the development team. They made us responsible for accomplishing their goals on top of everything else we were doing.
They delayed critical projects for years for marginal gains.