News for hackers. Stuff that matters.
Re:Ask HN: Do online demos without sign-up actually increase... by btilly on Saturday July 14, 2012 @11:56AM (#4244488)
This is a great question. Why don't you set up an A/B test?

Yes, I know, you're hoping someone else will know the answer. But if you don't develop the habit of testing, you won't be in the habit of testing, and you won't be testing things that are unique to your business.

This is what patio11 keeps on complaining about. When there is a discussion of A/B testing, everyone says how great it is. But over 90% of you simply aren't doing it. And in a thread like this you can see that people really aren't doing it.

Re:Ask HN: Do online demos without sign-up actually increase... by joelrunyon on Saturday July 14, 2012 @12:45PM (#4244648)
One of the big problems some startups might face is actually getting a significant amount of traffic in order to do a/b testing properly. Even if you set it up correctly, drive traffic and get a "result" you may or may not have enough data to make that result statistically significant.

So, while it might be nice to a/b test everything - sometimes you just want to start out on the right foot and then test from there.

Re:Ask HN: Do online demos without sign-up actually increase... by btilly on Saturday July 14, 2012 @01:26PM (#4244776)
Yes, lack of traffic is hard. In that situation you should try to find companies that you believe run a lot of tests and copy what they do until you have sufficient volume to run tests for yourself.
Re:Ask HN: Do online demos without sign-up actually increase... by adrianhoward on Saturday July 14, 2012 @03:53PM (#4245162)
Yes, lack of traffic is hard. In that situation you should try to find companies that you believe run a lot of tests and copy what they do until you have sufficient volume to run tests for yourself.

Hmmm.... I'd caveat that advice a bit. I'd have to be pretty sure that the company I'm copying is facing the same sort of problems I am. Especially since, after N instances of being wrong, I've learned that I'm often quite bad at figuring out whether company Foo is facing the same problem as company Bar!

Especially when you have limited resources and solving one problem means that you're not solving another.

I've seen far too many instances of people coping what Amazon or Facebook do and it not helping in any way because - well - they're not Amazon or Facebook.

Personally I'd try and spend a more time talking to / observing actual users if I don't have the numbers for more quantitative techniques. Something, sadly, most companies seem to do just about as much as they a/b test :-/ That'll give me some strong hints on what the most significant problems are.

Re:Ask HN: Do online demos without sign-up actually increase... by thibaut_barrere on Saturday July 14, 2012 @12:01PM (#4244506)
I'm not hoping that at all (I do measure my data actually! I'm even a data-freak, so to speak).

Deploying a demo requires a certain amount of effort.

We're bootstrapping so I'm careful with our efforts.

I'm only asking around to figure out if for most people that did it, the effort was worth it.

Re:Ask HN: Do online demos without sign-up actually increase... by btilly on Saturday July 14, 2012 @01:30PM (#4244785)
My point of view is that if you have an A/B testing platform in place (pretty easy to get up these days - for a first pass you can just insert a piece of JavaScript and pass the work off to various companies that do the stats for you), and you have a demo prepared, it is very little additional work to A/B test two landing pages for said demo. One of which requires signup to see the demo, the other of which shows you the demo before asking for signup.

If you have any traffic at all, the habit of A/B testing will quickly pay for itself.

Re:Ask HN: Do online demos without sign-up actually increase... by thibaut_barrere on Saturday July 14, 2012 @02:52PM (#4245000)
I do have a couple A/B testing platforms ready and I will definitely use those, but setting up the demo requires a week of work or so.

I see your point though and do agree that once the demo is in place, A/B testing will make sense.