Any effort to get early wave buy-in from a certain (IMO critical and not uncommon) type of enthusiast (i.e., someone like me) in that meantime will be cripplingly handicapped by their web presence lacking information and not showing anything w.r.t. what the real-life use looks like.
I suppose that's my feedback, but you are right about the good move to make themself available here for feedback/Q&A. I'm jealous that I don't have the funds right now to actually consider buying one, so I'm here pontificating instead.
I suppose it says something important about the major defects with modern marketing that many people stopped there. Although I often would do the same, I did not, because I sense there is something great in this product line, and I want to be uncharacteristically patient to allow it to blossom.
I think people are being a bit harsh about the site and presentation. I think most of the criticisms are legitimate, but it is only fair to recognize the trends right now; it is no better or worse than most any other new product website - which tend to be similarly devoid of real information, no matter how much the product might cost.
From looking at the site and reading his comments here, this is a soft-launch / teaser, and he seems receptive to feedback. I look forward to seeing how things progress. I especially look forward to some solid videos showing everything in action. As with all things coffee, I can only be cautiously optimistic. But that means he is doing great :)