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Re:Re-Designing the classic email client by sliverstorm on Tuesday July 10, 2012 @09:28PM (#4227239)
Global directory across organizations

It sounds like a good idea- I used to think so, myself- but I've steadily been convinced otherwise by the (quite sharp) IT guys managing our directory.

Re:Re-Designing the classic email client by rdl on Tuesday July 10, 2012 @09:33PM (#4227252)
You don't want to give unlimited access, but once someone authorizes an individual as a contact, the contact should be kept up to date automatically if a phone number or email address changes.

(Also, partner organizations might want to share directories easily; I can see giving a full access to your directory to a contracting/temp agency you use, rather than giving them accounts. I'm sure there are better examples.)