Re:Hetzner raises prices while significantly lowering bandwi...
by ggeorgovassilis on Thursday November 28, 2024 @08:30PM
(#42270015)
> data backups were also lost because they kept them in the same building as the originals.
I asked that question Hetzner support and they admitted doing the same
Re:Hetzner raises prices while significantly lowering bandwi...
by jsheard on Thursday November 28, 2024 @08:33PM
(#42270029)
Better to be honest about having weak backups so users can plan accordingly, than to lie about how safe the data is and lull users into a false sense of security...
the OVH contract relating to automatic backup stipulates that a backup of the VPS server is scheduled daily, exported, and then replicated three times before being available in the customer space, and that the storage space allocated to the 'back-up option is physically isolated from the infrastructure in which the VPS server is set up.'
Well except that time one of their datacenters burned down, likely due to insufficient fire suppression, and they kept the data backups in the same building as the originals so they were also lost.
https://www.datacenterdynamics.com/en/news/ovhcloud-ordered-...
These reports criticize OVHcloud for having no fire prevention system and no power cut-off on the site, for using wooden floors, and for a free-cooling design that created airflows that spread the fire. The reports also say that water was detected near electrical systems before the fire broke out.
It takes quite a while to regain trust after shitting the bed that badly.