Re:Show HN: OnAir – create link, receive calls
by bberenberg on Friday November 15, 2024 @08:12AM
(#42146584)
Similar to https://rep.ai/ though they have gone down the AI route. Maybe you can investigate how they did their positioning and GTM.
Re:Show HN: OnAir – create link, receive calls
by gleapsite2 on Friday November 15, 2024 @11:10AM
(#42148177)
> E-Commerce store owners... are not responding as expected... Ideas are welcome.
What about audience engagement for streamers? my first thought when I saw this was oldschool public access "phone in" shows.
of course, a different usecase demands a different featureset (like, delay, moderation, OBS integration...
This is bootstrapped/indie hacker-ish. Would appreciate feedback.
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# What is it
You create a link (e.g. onair/yourname), and anyone can call you from it. Caller uses a web browser to make the call (not dedicated app). You can create as many links as you want, and can direct calls to colleagues in a round-robin or escalation manner.
In a way, it's like the "opposite of Calendly"; whereas Calendly is about meetings in the future, OnAir is about immediate meetings.
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# Motivation behind it
One of our SaaS products was struggling to grow. We believed that if we provide more "hand holding" to visitors on the landing page, it will increase conversion. It's like speaking to the guy behind the counter before making a purchase. That idea/experiment, over time, became OnAir.
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# Feedback
Identifying the perfect use case / customer has not been easy. E-Commerce store owners, which I thought would be ideal customer profile, are not responding as expected (e.g. "why use this instead of a WhatsApp button?"). The value of branded links, round-robin, recording/transcription, lead capture, etc does not seem to matter much to them. Ideas are welcome.