Re:Show HN: Jelly – A simpler shared inbox for small teams
by lazyatom on Tuesday November 12, 2024 @04:24PM
(#42119846)
I believe if you want a Google Group Collaborative Inbox for an email address at a domain you own, then you need to be paying for a Google Workspace, which is currently something like $6/user/month.
Beyond that, Jelly has better design (IMHO!), can be used without needing a Google account, lets you discuss conversations inline, gives you an activity view for quickly seeing everything that's happened... basically, GGCI is fine, but we are laser-focussed on making Jelly a _great_ shared inbox for teams.
We'd love to chat more about your ideas though -- send us an email! You can find the contact details on https://letsjelly.com ;-)
Annecdotally, I think there's a lot of good problems for a new vendor to solve with a product in this category, but a collaborative inbox is really just the baseline of a solution. Personally, the main issue my team has with collaborative inboxes are not issues with handling who replys to each message, it's an issue of spam. Would love to have a vendor build a solution powerful enough to solve these specific problems:
(would be happy to chat more, if you want to interview a potential customer; if you could really solve these above problems I'd pay you way more than your highest monthly rate on your pricing tier in a heartbeat, ideally scaling per email inbox rather than seat which would be likely be more lucrative for you, and more predictable for me)