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A comment on Facebook's e-mail debacle: One 'bug' fix, but rollback impossible. Parent comment
When you upset your users, you drive them away. They use your product less, and associate with you negatively.
The more this happens, the more people stop posting and sharing, and everyone simply stops using the site.
Remember most people on MySpace didn't delete their accounts, they just stopped using the service.
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When you upset your users, you drive them away. They use your product less, and associate with you negatively.
The more this happens, the more people stop posting and sharing, and everyone simply stops using the site.
Remember most people on MySpace didn't delete their accounts, they just stopped using the service.