Hi Onavo, we'll have a free cloud tier for lower volume in the near future. If you'd like to self-host for free but need help with setup, we'd love to see you in our #help-and-questions Discord channel!

Thanks for the kind words as well. With regards to the state of our product category, it's definitely a crowded space. One of our main goals is to help companies save money as they scale their messaging, so it's great to hear your input on pricing.