They're not connecting with the relative correctness of each note, but feeling a human, creative connection with an artist expressing herself.
If you wanna advocate for unplugged music being more gratifying, I don't disagree, but acting like the autotune is what people are getting out of Taylor Swift songs is goofy.
I think that says more about media-technology, corporate ecosystems, and overall population-growth than about music itself.
What I think OP was saying and I agree with is that connection, that knowing no matter what was said or how flawed or what motive someone had I trusted there was a human producing the words. I could guess and reasons the other factors away. Now I don’t always know if that is the case.
If you’ve ever played a multiplayer game, most of the enjoyable experience for me is playing other humans. We’ve had good game AIs in many domains for years, sometimes difficult to distinguish from humans, but I always lost interest if I didn’t know I was in fact playing and connecting with another human. If it’s just some automated system I could do that any hour of the day as much as I want but it lacked the human connection element, the flaws, the emotion, the connection. If you can reproduce that then maybe it would be enjoyable but that sort of substance has meaning to many.
It’s interesting to see a calculator quickly spit out correct complex arithmetic but when you see a human do it, it’s more impressive or at least interesting, because you know the natural capability is lower and that they’re flawed just like you are.
I like to think of these ambiguities of "trust" as something like:
1. Trusting their identity
2. Trusting their intentions
3. Trusting their judgement about what to do
4. Trusting their competence to execute the task
Reading was a form of connecting with someone. Their opinions are bound to be flawed, everyone's are - but they're still the thoughts and words of a person.
This is no longer the case. Thus, the human factor is gone and this reduces the experience to some of us, me included.