Can't disagree, but the huge mistake started at “We generally do not comment on individual cases, but". A CEO recklessly copy pasting information from his platform's internal moderation portal into a public forum should really put into question their ability to stay level headed while running the business and the effectiveness of their company's policies and security practices. I genuinely cannot think of any other case this mind boggling.

> dies a forever painful death involving a car covered in hammers that explodes more than a few times and hammers go flying everywhere

Full quote. This is ridiculous, and to me looks more than a little tongue in cheek.

Hoping for people's death isn't good, but this isn't a threat. It's an expression of frustration, and people think these things, and sometimes say them out loud. And there's a huge power imbalance here.