Pillows as well. Mike Lindell (the My Pillows guy who sank himself with "election manipulation claims") didn't get his fortune from nothing. The markup is insane there as well... if you want decent pillows go to Ikea.
Sure, I can buy a mattress from a factory in China, but getting it to my door is a whole other thing.
Last time I bought a mattress, admittedly, an overpriced one. I got to test out a sample at the store, and then a truck with two guys showed up, put on special booties to keep my house clean, carted away the old mattress, placed the new one, etc. I even took advantage of their 90 day guarantee to swap to a slightly less firm mattress, and the whole process was repeated for no cost.
Hiring a truck and two men to deliver a large item, and then haul another large item to the dump, and then pay the dump fee for a mattress (a lot more than standard dump fees), is something that would cost a few hundred dollars otherwise.
I'm sure that they made a profit off of me, but I have my doubts that there are riches to be made in the mattress industry given that there seems to be VERY low barriers to entry.
Yes. Refrigerators, at least, are made by a relatively small number of companies with established brands. They have EnergyStar ratings, and there's some objective evaluation.
For mattresses, the whole industry is a scam. Mattresses actually cost about US$50 to US$80 in bulk. Search Alibaba. Almost all consumer-facing companies are resellers. Markups are huge. Essentially all the mattress review sites are paid promotions.