Re:Ask HN: Reaching Someone at Google UK
by beardyw on Wednesday September 11, 2024 @08:27AM
(#41510697)
I'm no expert at this, but I would have thought it a more solid case to demand the goods, which after all is what you wanted, until there is evidence they won't be delivered. Less likely to raise suspicion? I may be wrong.
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Re:Ask HN: Reaching Someone at Google UK
by tumaru on Wednesday September 11, 2024 @08:30AM
(#41510722)
Either way it seems "an investigation" is needed, which despite claims to the contrary made late last week, google have not done yet.
At this point, it seems clear that the item has been lost/stolen, but I'm still in the same impasse whether or not I ask for a refund or a replacement. A black box of heavily-scripted "support" that can't actually reassure me that this is being looked at.