They also refuse to do installs in new builds in many neighborhoods. I have lived sandwiched between two addresses that have Google Fiber, and they have refused to come out to install the last 25 feet of cable to my house for 5 years. So I'm paying $100/mo for crappy Spectrum internet that goes down all the time.

I've reached out to them several times to come out or do a survey, or run the existing fiber through already existing conduit and they just refuse.