Re:Artificial intelligence is losing hype
by petra on Tuesday August 20, 2024 @08:24PM
(#41305505)
I don't think they'll use LLM's for customer service.
But it's a building block. And when used well it may be possible to get to zero hallucinations and good accuracy in question answering for limited domains - like the call center.
But it's a building block. And when used well it may be possible to get to zero hallucinations and good accuracy in question answering for limited domains - like the call center.