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Re:Every Mac I've owned has failed by potatolicious on Monday December 29, 2008 @01:19AM (#412704)
My Toshiba started dying long before its 3-year warranty was up. The cooling fans would make this god-awful grinding noise (bad bearings, I worked in a fan factory FFS), yet they refused repair, stating that cooling fans were part of normal wear and tear.

When my MBP died earlier this month I called Apple, and without any hassle whatsoever, they volunteered to replace it with a brand new unibody model.

What a world of difference in service. BTW, Toshiba charged more for the extended warranty than AppleCare.

Re:Every Mac I've owned has failed by aaronblohowiak on Monday December 29, 2008 @02:45PM (#413334)
One thing that Apple doesn't provide is the "overnight you a loner so you won't have any downtime" option that you could get with some of the higher-end support contracts from other vendors. Other than that, I agree that their support tends to be excellent.