Re:Ask HN: Should we bring software dev in-house?
by slfnflctd on Friday August 09, 2024 @07:06AM
(#41200656)
I've been going through a similar situation in a smaller company, and this is one of the best comments I've ever seen on HN.
Any given operation may not be able to follow all of it to the letter, but all of it is really sound advice and can be tweaked/customized for a variety of settings.
I was fortunate in that I, for the first part of my career, joined teams that were structured like this.
Some additional thoughts:
- keep things small at the start - task your team with at least two goals for the first 90 to 180 days
Then use the 90 to 120 days and the two tasks above to evaluate: - It is really critical that they be 'senior' people - 'senior' here meaning they have done and seen a lot. The title will not tell you if they are. You have to actually look at what they have done. Look for senior free-lancers with a variety of (longish 4 to 5 years) experience using a variety of technologies (C / Java / PL-SQL / Perl / Rust / C++ whatever etc etc - but boring old tech is better, you will eliminate another variable from your project complexity ) in variety of industries / verticals ( 3 to 5 industries. This is a signal of effectiveness at learning new things and delivering effectively in new fields with new people in new environments.- it is critical that your freelancers not just be developers: they have to be "business-goal oriented". Consider asking for references who are not developers and consider filtering your freelancer hires through their networks in LinkedIn - do they have a good mix of senior and non-senior people in their network who are NOT developers? That is a good indicator they worked effectively enough with other non-software parts of the business that the people on that side of the fence (marketing, ops, finance etc etc ) are comfortable being associated with them. Pick the areas that matter to you.
- Consider filtering for delivered results when you talk to candidates and in resumes: look for achievements / projects / work delivered rather than work done as this 'could' be a signal that the person is focused on actually 'owning' projects (not work ) and closing out on projects / goals (could also be a signal that the person did not not consider put delivered work in their resume so there is that - so, if you don't see it, just ask something like "what projects have you owned start to finish and how did you architect, design and execute on them" and interpret the response ).
- Key skills to look for in free lancers:
All the difficult stuff is going to happen in the background (batch processing, integration etc etc) so don't bother with front end development skills at the start - that is actually relatively easy to hire for.You will definitely find folks who have the right profile who will work with you - the key is decent (not crazy) pay, benefits and elements of stability attached (contracted duration with pay guarantees for performance, performance bonuses if possible etc etc).
- Plan on developing a bench from the freelancers so hire some mid-level junior folks to work alongside them for when the freelancers inevitably move on. You will have to hire from outside (try and get mid-level people in the industry, not senior folks, so that it is clear that your senior freelancers are the leaders / owners of work ) but try really hard to source at least a few of these folks from existing staff if possible ( people in other job functions - and are good at those jobs - who are programming inclined ) as they are a good source of how things work to integrate into the team or as new hires. They do not have to be as as senior but they have to be able to keep up. These people start as grunts for your freelancers and learn the system as it is built - they are your future tech staffing.
- Plan ahead for what WILL go wrong. I strongly strongly strongly recommend reading two books
They deals with how executives and staff tackled a situation very similar to what you are dealing with and explains how to tackle some of the key structural problems you WILL run into. It is also a great resource for understanding how to run a project like this and understand how things could go right and more important, how things can go wrong and what to do WHEN they do go wrong (because they WILL ). The books will give you a very strong set of foundational thoughts about how to think about running this project if you decide to commit to doing it.