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Re:Alexa Is in Households–and Amazon Is Losing Billions by chaostheory on Wednesday July 24, 2024 @03:21PM (#41060822)
Blind ordering only made sense when Amazon customer service was top notch. That ended when Amazon started having profitable quarters and started Day Two.

Now I have to be paranoid about checking product details like if there are 3rd party sellers using FBA which potentially signals fakes. There’s no longer blind trust in Amazon for a lot of customers. I can’t just mindlessly buy stuff with the hope that Amazon customer service can take care of anything going wrong like they did years ago.

Re:Alexa Is in Households–and Amazon Is Losing Billions by fantasybuilder on Wednesday July 24, 2024 @04:03PM (#41061380)
I can't come up with a single item that I would blind order. At most, I could ask Alexa to add an item to a shopping list and then verify the list and place the order myself.
Re:Alexa Is in Households–and Amazon Is Losing Billions by usrusr on Wednesday July 24, 2024 @05:36PM (#41062420)
I could come up with a few. And they are all sold exclusively by IKEA.

Never occurred to me before that vertical integration can be a positive factor in consumer trust. Usually I see myself girly in the camp of "oh noes! Sooner or later they will use it against us!"

Re:Alexa Is in Households–and Amazon Is Losing Billions by subsaharancoder on Wednesday July 24, 2024 @05:50PM (#41062563)
I put baby diapers on recurring order every X weeks, it just worked, and Amazon would inform me that there was an upcoming order and give me the time to either move the date or cancel it. Super convenient for working parents!
Re:Alexa Is in Households–and Amazon Is Losing Billions by chaostheory on Thursday July 25, 2024 @02:28AM (#41065341)
That’s the exact opposite of blind ordering though. You’re planning your orders way ahead of time.

That’s not to say that it isn’t useful, but it doesn’t do anything against the narrative that Amazon is not trustworthy like it used to be. It’s a common theme in the comments here. When I think about it, it’s been a common theme on HN for years now, ever since commingling destroyed Amazon’s reputation

Re:Alexa Is in Households–and Amazon Is Losing Billions by maccard on Wednesday July 24, 2024 @06:31PM (#41062908)
I would love to order a bunch of things - toilet paper, kitchen paper, toothpaste, mayonnaise, sriracha, foil, dishwasher and laundry tabs. Anything that isn’t a weekly purchase that I find myself out of when I want to use it.

The problem isn’t that I don’t want to blind order it, it’s that I don’t trust blind ordering it from Amazon.

Re:Alexa Is in Households–and Amazon Is Losing Billions by regularfry on Thursday July 25, 2024 @03:39AM (#41065862)
"Alexa, repeat my last toothpaste order" with a confirmation if the price has gone up would be good.
Re:Alexa Is in Households–and Amazon Is Losing Billions by jjk166 on Thursday July 25, 2024 @11:14AM (#41069639)
With the exception of foodstuffs, where I don't want to have to worry about perishability and storage, I've got most of these on scheduled deliveries - toilet paper every 4 weeks, laundry tabs every 6 months, etc. Once you figure out the appropriate rate and with a little bit of buffer stock to account for variability, you never run out of anything.
Re:Alexa Is in Households–and Amazon Is Losing Billions by maccard on Friday July 26, 2024 @08:40AM (#41078126)
I don’t want toilet paper every 4 weeks, I want it when I have 2 rolls left. If we’re away, that might be 6 weeks. If we have family visiting it might be 3 weeks. If I buy toilet roll in the shop, my subscript still comes unless I cancel it.

To be clear, these are minor complaints, but they are the things that asking Alexa to order should solve

Re:Alexa Is in Households–and Amazon Is Losing Billions by Terr_ on Wednesday July 24, 2024 @07:33PM (#41063344)
And at that point, there's no real value-add compared to a general todo-list application with simple voice commands.