Re:Tell HN: Educative.io auto-renews without warning, refuse...
by blowski on Sunday July 21, 2024 @02:02PM
(#41026822)
I actually do have a right, very specifically my statutory right under the UK's "Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013" which requires that vendors provide clear and timely information about automatic renewals, which I assert educative.io failed to do in this case.
Startup or not, I expect vendors to be compliant with regulations.
It doesn’t give you a right to shit on a startup because you forgot to cancel