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Re:Tell HN: Educative.io auto-renews without warning, refuse... by bentoboox on Sunday July 21, 2024 @01:56PM (#41026775)
The majority of sass products auto-renew. Everyone of us likely forgot to cancel a subscription at some point.

It doesn’t give you a right to shit on a startup because you forgot to cancel

Re:Tell HN: Educative.io auto-renews without warning, refuse... by blowski on Sunday July 21, 2024 @02:02PM (#41026822)
I actually do have a right, very specifically my statutory right under the UK's "Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013" which requires that vendors provide clear and timely information about automatic renewals, which I assert educative.io failed to do in this case.

Startup or not, I expect vendors to be compliant with regulations.