Newegg refuses to repair defective laptop because user installed Linux

Re:Newegg refuses to repair defective laptop because user in... by jbellis on Tuesday June 12, 2012 @01:53PM (#4101754)

What? Amazon is no stranger to restocking fees on electronics.

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Re:Newegg refuses to repair defective laptop because user in... by luser001 on Tuesday June 12, 2012 @02:44PM (#4102039)

Can you elaborate? Both pages below imply that you get 100% if you return within 30 days.

http://www.amazon.com/gp/help/customer/display.html/ref=hp_r...

http://www.amazon.com/gp/help/customer/display.html/ref=hp_9...

In contrast, the newegg page mentions the restocking fee clearly (2nd item).

http://www.newegg.com/HelpInfo/ReturnPolicy.aspx

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Re:Newegg refuses to repair defective laptop because user in... by jbellis on Tuesday June 12, 2012 @05:56PM (#4103147)

I bought an Acer Aspire Timeline laptop on Sept 16, 2009. I returned it on October 10. Amazon took a 15% "Partial Refund Deduction" off the refund amount.

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Re:Newegg refuses to repair defective laptop because user in... by luser001 on Wednesday June 13, 2012 @12:53PM (#4106960)

Thanks for the info. I guess it's more complicated than I thought.

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