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Re:Newegg refuses to repair defective laptop because user in... by 3pt14159 on Tuesday June 12, 2012 @01:27PM (#4101607)
Because it is part of the agreement with Visa. You purchased something that came with an agreement, they didn't hold up their end so you can reverse the transaction. End of story.
Re:Newegg refuses to repair defective laptop because user in... by danielweber on Tuesday June 12, 2012 @01:35PM (#4101657)
It kind of sucks from the vendor side. But, yes, there's a lot of power to the consumer.

Please be sure you legitimately feel that Newegg violated their return policy before exercising this power.