News for hackers. Stuff that matters.
Re:Twilio Confirms Data Breach After Hackers Leak 33M Authy ... by snailmailman on Thursday July 04, 2024 @08:07PM (#40878985)
I have 5+ spam calls every day. Looking at my call history it’s been that way as far back as it lets me scroll. Blocking doesn’t make a ton of difference, as it’s almost always a different number.

I don’t understand what they are calling for either. I’ve answered a few and most of the time it’s a dead line when I answer. Just silence.

Re:Twilio Confirms Data Breach After Hackers Leak 33M Authy ... by brewdad on Thursday July 04, 2024 @09:45PM (#40879329)
Those are usually robo dialers looking for active numbers to resell to spammers/scammers. You answering puts you on their good list. These are also the calls that never leave any type of voicemail. I’m not sure what list VM gets you on.
Re:Twilio Confirms Data Breach After Hackers Leak 33M Authy ... by RulerOf on Friday July 05, 2024 @08:41AM (#40882209)
This sounds intuitive, but isn't true in my experience. It's a natural consequence of aggressive dialing with a limited pool of agents. See my sibling comment: https://news.ycombinator.com/item?id=40882163
Re:Twilio Confirms Data Breach After Hackers Leak 33M Authy ... by RulerOf on Friday July 05, 2024 @08:34AM (#40882163)
> I don’t understand what they are calling for either. I’ve answered a few and most of the time it’s a dead line when I answer. Just silence.

The primary operating goal of a predictive dialing system is minimizing agent downtime. Ideally, when an agent transitions into being ready to talk, they want as little time as possible before they're connected to a live lead.

In above-board telemarketing, where there's a finite list of leads instead of 000-000-0000 through 999-999-9999, the administrator will adjust dialing aggressiveness to minimize the chance that a lead picks up the phone but no agent is available to take the call. Because when that happens, the answering party experiences nothing but dead air, followed by a timeout, and a hangup.

The one nice consequence from this, though, is that if you do answer a spam call and get connected to a live person, chances are very high that several other potential marks got dead air instead. Maybe you saved grandma for another day.