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A comment on Millions of Taxpayers Call the IRS for Help. Two-Thirds Don't Reach Anyone. Parent comment

Re:Millions of Taxpayers Call the IRS for Help. Two-Thirds D... by 0xcde4c3db on Wednesday June 26, 2024 @03:52PM (#40803933)
You might be surprised. I don't have any direct experience to speak of, but I've heard that some reps whose rhetoric would make you think they want tens of millions of Americans imprisoned, deported, or dead turn out to have surprisingly good staffers handling constituent services.
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Re:Millions of Taxpayers Call the IRS for Help. Two-Thirds D... by godelski on Wednesday June 26, 2024 @04:03PM (#40804047)
> have surprisingly good staffers

This is it. Calling your representative almost never results in you actually directly communicating with your representative (for better or worse). You will always get their staffers, who may have completely different moral and political agendas.

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