It's really strange that it didn't work for you, especially with pop OS which really should just work. I think we're in this strange sort of limbo where for like 80% of people it just works, and then there's 20% of people where it simply breaks in bizarre completely unpredictable and incomprehensible ways that aren't even reproducible for anyone else. That's better than it not just working for anyone I guess, but it's still not ideal and honestly I'd be interested to hear a discussion about why this is.