I think the issue is that of scope. Apple is not a mom and pop store, where you can just take your business elsewhere if you are unhappy. It is a global entity with means just to capture the market, but to dictate terms to it ( and by extension to its other participants ). We are now in a position where we effectively have two options ( Apple and Android ) and they both suck in their own special ways ( yes, we also have Purism and wossname, but last time I checked, neither is a decent daily driver ).

To address your main point, in theory at least, as a society, we should be able to tell government that something is not cool and address it as needed. The good news for Apple and most oligopolies now is that neither society or government can agree on.. anything really.