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A comment on Car dealerships revert to pens and paper after cyberattacks on software provider. Parent comment

Re:Car dealerships revert to pens and paper after cyberattac... by n4r9 on Monday June 24, 2024 @12:28PM (#40778020)
Ah, you're correct. However, the linked litigation doc argues that the two have an agreement not to compete with each other. It also explains that it's very disruptive for a dealership business to transition to a new data management system.
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Re:Car dealerships revert to pens and paper after cyberattac... by juliangoldsmith on Monday June 24, 2024 @01:19PM (#40778555)
I believe the litigation was about data integration, due to the mentions of Authenticom. Authenticom was a vendor my company used until we needed to start getting data directly from R&R. (IIRC we were a third party on a lawsuit related to that.)

Switching DMSes is likely disruptive, but is still pretty common. We've had dealerships do it every now and then.

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