We treat thumbs up/down as agree/disagree, whether we're supposed to or not.
They aren't causing it, just furthering our issues for their own goals, and unfortunately it's working pretty well.
The political discourse around polarizing topics isn't disastrous. It takes place exactly because people realize that they are complex issues not fully understood, and are talking about it in hopes that more information will come to light to help them reach a greater understanding. This is why the more complex the issue, the more it will keep coming up over and over.
human beings are bad at gathering information, inferring the right things from it, and responsibly passing it on to others. It is incredible what we’ve achieved in spite of this
All was achieved when it was widely not so, and by people not affected by this.
As a teacher in middle school I see this demonstrated throughout my classes. I have even started collecting data points on how many times a week a topic or topic adjacent to another topic crops up as discussions in my class. There are almost always heated discussions, but in the end we typically come to an understanding about facts or how we can’t truly know fully situations. There are of course some holds outs, but for the majority we find understanding or compromise.
I read the most about topics that have no clear objective truth. Mostly around Sociology, Psychology and Politics.
Engineering principles I have a deep knowledge of do not attract my attention other than to clear up someone's misconceptions.
Try telling someone that "the process of voting doesn't work that way" or try to clear up some common misconception about the economy or crime and it just doesn't go anywhere. People have a lot of false assurance to back up their mode of thinking and it is nearly impossible to break that. In fact, there is an entire economy in vindicating people's beliefs which makes people even more assured.
I'm convinced the only proper stance on complex ideas, concepts and topics is that we shouldn't have the hubris to think that we completely understand something or even have a solid grasp.