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Re:My Address Doesn't Fit, and Other Complaints by Kon-Peki on Tuesday June 18, 2024 @09:46PM (#40723966)
Your local library should have a copy of this book [1]. It is fantastic (though I came really close to setting it down in disgust within the first two chapters).

It’s an inside look at IT within government.

[1] https://us.macmillan.com/books/9781250266774/recodingamerica

Re:My Address Doesn't Fit, and Other Complaints by lemme_tell_ya on Thursday June 20, 2024 @12:01AM (#40734754)
Not OP but want to say thanks for the suggestion. I just put a hold on it at my library, looks like a good read!