News for hackers. Stuff that matters.

A comment on McDonald's will stop testing AI to take drive-thru orders, for now. Parent comment

Re:McDonald's will stop testing AI to take drive-thru orders... by spaceship__sun on Monday June 17, 2024 @12:15AM (#40702250)
They are probably using 5+yr old STT model and then passing to an LLM. I think GPT4o's purpose is to solve this
[ Parent | on HN ]
Re:McDonald's will stop testing AI to take drive-thru orders... by eesmith on Monday June 17, 2024 @12:22AM (#40702270)
Is that more probable than using off-shore low-paid workers, like Carl’s Jr. and others (as mentioned in the article), or like the "Just Walk Out" technology at Amazon Fresh stores?
[ Parent | on HN ]
Re:McDonald's will stop testing AI to take drive-thru orders... by DebtDeflation on Monday June 17, 2024 @07:46AM (#40704612)
This article even says as much:

https://www.businessinsider.com/mcdonalds-ai-voice-order-tec...

>Under the partnership, IBM acquired McD Tech Labs, which McDonald's created after taking control of the AI speech company Apprente in 2019.

Probably also using the cheapest non-noise-cancelling microphones they could find at the time.

[ Parent | on HN ]