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Re:McDonald's will stop testing AI to take drive-thru orders... by dangus on Sunday June 16, 2024 @11:48PM (#40702161)
Perhaps the worst thing that could happen is if the AI slows down customer throughput. If it saves money on labor but makes orders take longer that could be a big problem.
Re:McDonald's will stop testing AI to take drive-thru orders... by moose_man on Monday June 17, 2024 @12:04AM (#40702222)
Also all the bad publicity / videos on social media hits their corporate image of competence so it's also damaging their brand.