i would say yes, a lot of things fail from a lack of kindness.

Tesla self driving Tesla robotaxi Tesla park summon Tesla cybertruck Tesla solar roof tiles Boring company etc etc

One of the main things that Toyota Production System brings to manufacturing is the concept of respect, everything is supposed to be based on respect for each other. Maybe people fall short of that alot of the time, but that is the goal and intrinsic to all their other techinques like genchi genbutsu, kanban, just in time, waste elimination, etc.