Re:Twenty, a modern CRM alternative to Salesforce
by andyferris on Thursday June 13, 2024 @08:09AM
(#40668668)
Right - presumably the target market are people wanting something other than Excel or Google Sheets, which they likely already use programmatically not just for data entry. Is that right?
Re:Twenty, a modern CRM alternative to Salesforce
by lelanthran on Friday June 14, 2024 @02:54AM
(#40678205)
> Your assumption is that having a programming layer in a CRM is only for big businesses. But that's not true at all.
I read it to mean that "A programming layer in a CRM is only for those businesses that can afford a programmer", which, TBH, are only big businesses.
Which is why small companies may not be able to afford making Salesforce fir their needs exactly - the cost to hire consultants to come in and panel-beat the system to fit is higher than the cost of continuing with spreadsheets.
Re:Twenty, a modern CRM alternative to Salesforce
by cfiggers on Friday June 14, 2024 @10:21AM
(#40681181)
> "A programming layer in a CRM is only for those businesses that can afford a programmer", which, TBH, are only big businesses.
That just is not the case. My first job was working as a solo Salesforce admin/dev for a company of < 150 employees and we made extensive and valuable use of the Apex layer.
Your assumptions are inaccurate, and that is leading you to inaccurate conclusions.
Your assumption is that having a programming layer in a CRM is only for big businesses. But that's not true at all.