I understand what you mean but I think maybe your example wasn’t terrific given I think the elderly are actually frequent and vulnerable targets for crims. I’ve actually had scenarios where my parents were unable to log into an account and when I asked why they needed to, it was to give some “support specialist” information they were asking for. Is it a pain in the ass to help your parents install a mobile app sometimes? Yeah I guess. I’m just glad someone didn’t drain their bank account on them.

There is sometimes a point to inconvenience in that it requires time and assessment.