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Re:Ask YC: best (multi-user) startup email support/helpdesk ... by jonasvp on Sunday December 21, 2008 @04:21AM (#405338)
Check out Roundup (http://roundup.sourceforge.net/). Written in Python, easy to extend, has a web interface and email gateway. The UI is pretty ugly, sadly, so if you want something easier on the eyes, you need to hack up some custom CSS.
Re:Ask YC: best (multi-user) startup email support/helpdesk ... by ralph on Sunday December 21, 2008 @07:10AM (#405400)
Yes, I'd recommend Roundup. It has a good, easy, clean design.