Re:Google confirms the leaked Search documents are real
by _heimdall on Thursday May 30, 2024 @01:05PM
(#40526056)
I'd argue that sales is entirely a game of ignoring the elephant in the room and selling someone on something they don't already think they need.
Its not really sales if I go into a shoe store and say I want a pair of Air Jordan 4s in size 11, that's just customer service.
Re:Google confirms the leaked Search documents are real
by yoyogogo69 on Thursday May 30, 2024 @03:15PM
(#40527566)
people already know how to be a better runner. they just dont want to do it. they rather buy shoes that make them run faster instead. people also dont like choice. they might think they do but really i dont believe it. getting a single answer with a simple question is more appealing than having to come up with a detailed question with many answers to choose from. even searches have been doing this with the single boxed result at the top
At the end of this enshittification, users will be looking for other options. Imagine a salesman that is ignoring the elephant in the room to tell you that if you bought this brand of shoes, you would run faster instead of giving tips on the skills to learn to be a better runner.
Search is a great way to find high-quality references and non-hallucinated answers by tweaking the keywords slightly. A salesman-like LLM might be pushing products when you just need information. ChatGPT's authority is going to dwindle, and search is a good tool to find authoritative sources