Yes some jobs are menial but they are still some people’s literal livelihoods. And yes, industries need to evolve and job preservation shouldn’t be the #1 criteria for holding back change.

The real question we should be asking ourselves isn’t either of those two former points but actually this:

Is the pace of change too quick, or is there any support to allow those economically affected by change to be able to retrain?

Removing jobs doesn’t help society because it just leads to unemployment and thus more people dependent on the state. But retraining people is absolutely a benefit. For example, if call centres replaced the first line support with AI, that could lead to shorter call waiting times. But the existing call centre staff could become 2nd line support, account managers for business accounts, install engineers, or even AI supervisors that review a subset of AI interactions to ensure customer satisfaction is maintained.