I'm not happy at all. Ordered several Yubikeys, for a company, directly on Yubikey's site. One month in they haven't showed up yet (despite their website saying it's 5 business days delivery or something like that).

Meanwhile I got several marketing emails from Yubikey asking me if that purchase was a test, with the intent to buy more Yubikeys for all the employees.

When I pointed out that I never received them so should it be a test, it wouldn't be very successful, suddenly they weren't so keen on talking to me: handwaving and sending me to non-sensical chatbots from the company supposed to do the delivery (I think it's UPS).

I googled: several person had the exact same issue: the package is tracked from scandinavia to Germany then once in Germany, it's stuck at some facility.

Long story short: order Yubikeys from Amazon, not directly from Yubikey's website. They definitely don't have that part of their business in order: if they cannot keep the delivery company/ies they're working with in check, they should stick to Amazon (a company that actually knows logistics) and not pretend they'll deliver what you paid for in five days.

Here's a thread from someone else, the exact same problem, with people in the thread having the same problem, two years ago already (so it's not a new problem):

https://www.reddit.com/r/yubikey/comments/thgkrr/problem_wit...

Yubikey: get your shit in order (because your orders are shit).