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A comment on Utah Locals Are Getting Cheap 10 Gbps Fiber Thanks to Local Governments. Parent comment
"My modem keeps rebooting."
"Put the modem to your ear. Is it hissing?"
"Um...? Yes. Yes, it's hissing."
"Bad capacitors. We'll send you a new one."
This was during the Capacitor Plague https://en.wikipedia.org/wiki/Capacitor_plague , so clearly he'd seen this before. Still, fastest support resolution I've ever experienced.
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"My modem keeps rebooting."
"Put the modem to your ear. Is it hissing?"
"Um...? Yes. Yes, it's hissing."
"Bad capacitors. We'll send you a new one."
This was during the Capacitor Plague https://en.wikipedia.org/wiki/Capacitor_plague , so clearly he'd seen this before. Still, fastest support resolution I've ever experienced.