> On top of that, who the fuck would ever use a product if their private notepad was going to be read by a human moderator? There is no easy answer here.
Besides, we've gotten to a point where it's not clear if A. every single thing being ingested as data to create a profile of me off (current situation, e.g. Gmail) is better than B. Only a portion that has been flagged being reviewed by a human.
There's a lot of low-hanging fruit which humans-in-the-loop would be used for to give far better results. A very obvious example being Meta's key role in the Rohingya genocide. Plenty of outsiders banged on Facebook's door, but they wouldn't listen, costing thousands of people their lives. There's lots of such "obvious" cases. Content moderation is extremely difficult when it comes to things that toe the line, sure, but I wasn't really talking about those.