However, seeing somebody on their phone briefly doesn't tell you anything. How sure can you be that that passing glance at a person while they were on their phone wasn't the first and only time of the day?
What percent of people fit this criteria? I'd wager that a good portion of them only moderately use their devices. It just seems when you are seen by others doing something you rarely do, they assume you do it all day every day and are obsessed.
tldr; People watching isn't an indicator of how often individual people do things, just how many people are doing something at any given time.
Matt was saying that lots of people as a whole have a hard time focusing. Sure, there are people that can focus here and there but so many people are tied to their devices that it can be demonstrated as a trend. While every trend has anomalies, those anomalies don't mean that the trend is nonexistent.
I would say some people know their limits, but if you look at the number of people who walk around with their eyes glued to their iphone, I'd really question that the majority do.