Re:Design Docs at Google
by klabb3 on Tuesday May 07, 2024 @11:16AM
(#40286694)
> You can't hire smart motivated people and then be surprised when they figure out to optimize for their rewards.
Never said that. I don’t have a solution. Well I have a partial solution, but not complete:
Reward all team members equally for the performance of the team, or even the company. For instance: the pie is divided into 3 pieces: company, team, and individual performance. Candy is given out based on performance of both.
It doesn’t fix the hackable metrics issue, but when people collaborate the side effects are better than when they think of their own promotions, and worse when they’re competing against their direct peers for a fixed bucket of candy per team. Such incentives are directly opposing collaboration between the very people that need to collaborate the most.
Never said that. I don’t have a solution. Well I have a partial solution, but not complete:
Reward all team members equally for the performance of the team, or even the company. For instance: the pie is divided into 3 pieces: company, team, and individual performance. Candy is given out based on performance of both.
It doesn’t fix the hackable metrics issue, but when people collaborate the side effects are better than when they think of their own promotions, and worse when they’re competing against their direct peers for a fixed bucket of candy per team. Such incentives are directly opposing collaboration between the very people that need to collaborate the most.