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Re:A fourteen-day free trial ain’t gonna cut it by XCSme on Tuesday May 07, 2024 @09:35AM (#40285270)
I try to avoid all routes that are not win-win or feel "evil".

After reading more of those comments, I am still unsure what's the way to go. Maybe simply keep the trial but make it 30 days instead of 14 days.

The problem with premium features, is that I would then need a free version of the product. But I don't want to provide a free version without support, as it's a self-hosted product.

Re:A fourteen-day free trial ain’t gonna cut it by ericd on Tuesday May 07, 2024 @04:12PM (#40290935)
Yeah, that's fair. Many projects just let the free community edition support itself by hosting a forum for them to swap notes. And if a trial is about the level of complexity that you feel you can support, that's also ok.

A lot of companies are firmly on the evil track, looking for any dark pattern that makes the numbers go up, sadly. Good on you for not being there.