Re:A fourteen-day free trial ain’t gonna cut it
by ericd on Tuesday May 07, 2024 @04:12PM
(#40290935)
Yeah, that's fair. Many projects just let the free community edition support itself by hosting a forum for them to swap notes. And if a trial is about the level of complexity that you feel you can support, that's also ok.
A lot of companies are firmly on the evil track, looking for any dark pattern that makes the numbers go up, sadly. Good on you for not being there.
After reading more of those comments, I am still unsure what's the way to go. Maybe simply keep the trial but make it 30 days instead of 14 days.
The problem with premium features, is that I would then need a free version of the product. But I don't want to provide a free version without support, as it's a self-hosted product.