not sure I count as the HN crowd but I've been happy with Verizon and its owned MVNOs for a while (particularly Visible). The service is generally rock solid and the voice quality is imo better than the other 2 carriers. Also, Verizon seems uninterested in customer imprisonment atm - any device bought from them automatically unlocks 60 days after purchase. CS can be spotty esp. since they also seemed to have gone down the path of outsourcing - previously it used to be US-based afaict and very competent ime.